Cookies Policy

MedSavana S.L., (“Savana”) with registered office for these purposes at Calle Gran Vía nº30, 10th floor, 28013 Madrid, and tax identification number B87060943, and whose contact e-mail address is dpo@savanamed.com.

What are cookies?

Savana uses cookies and other technologies to facilitate the navigation and usability of this Savana website (“Website“) for all users (collectively, “Users“).

In the interest of providing a greater level of transparency, Savana provides detailed information about what, when and for what purpose it uses cookies in the provision of its services through this Cookie Policy (“Cookie Policy“), which applies to any service provided by Savana through the Website.

A cookie is a small text file that is placed on the User’s device or terminal equipment and that allows the storage and retrieval of information related to the navigation performed.

Cookies allow, among other things, to store and retain information about the browsing habits of Users or their devices, recognize the User, obtain information about browsing habits, customize the way content is displayed, remember your preferences (language, country, etc.), while browsing, and on future visits. Depending on the information contained in them and the use they are making of the devices, they can be used to recognize the User.

Types of cookies used by this website and purposes

Cookies can be of different types, depending on the entity that owns them, the period of time they remain active or the purposes for which they are used.

On Savana Website, we only use our own cookies of a technical nature or strictly necessary, that is, those that allow navigation through Savana and the use of the different services expressly requested by the user and that can be used for correct navigation or that serve to ensure that the content of the web page is loaded efficiently. If they are deactivated, the user will not be able to correctly receive the services and content established.

In particular, the Website uses cookies that allow the operation and provision of the services offered and, in particular, the following own cookies:

Technical or strictly necessary cookies

Savanamed.com is responsible for the following cookies used on this website:

CookieTypeDurationDescription
cli_user_preferencePerformance1 yearCookie necessary for the use of the options and services of the website.
cookielawinfo-checkbox-necessaryPerformance1 yearCookie necessary for the use of the options and services of the website.
CookieLawInfoConsentPerformance1 yearCookie necessary for the use of the options and services of the website.
PHPSESSIDPerformanceSessionCookies generated by applications based on the PHP language. It is a general-purpose identifier used to maintain user session variables. Normally it is a randomly generated number, how it is used can be specific to the site, but a good example is the maintenance of a session started in the state of a user between pages.
viewed_cookie_policyPerformance1 yearIt is used to remember your preferences regarding the Cookies Policy set.

This information table will be updated as soon as possible when the services offered on this site change. However, it is possible that the information table may temporarily not include a cookie, tag or other similar device due to an update, although there will always be devices with identical purposes to those included in this chart.

Recipients of the information

The information collected through the Cookies is used only by Savana so we do not communicate or transfer data to third parties outside Savana.

Management of cookies and similar technology

If the User prefers to avoid the use of cookies in Savana, taking into account the limitations described above, he/she must first disable the use of cookies in his/her browser, and then delete the cookies stored in his/her browser that are related to this website. The User can use this option to prevent the use of cookies at any time, although it should be noted that, if the installation of all cookies on the website is prevented, including those cookies necessary for navigation, some functionalities of the same, as well as some content may be affected.

Below User can find an explanation on how you can manage the cookies used on the Web via the different options of the most common browsers (Explorer, Firefox, Chrome, Safari and Opera). The “Help” functionality of most browsers tells you how to configure your browser to not accept cookies, to notify you whenever you receive a new cookie and to completely disable all cookies.

For instance, you can find out how to manage your cookie preferences in the most common browsers via the following links:

If you use a different browser, see the documentation for your browser.

The opt-out mechanism creates a cookie that allows us to remember that you don’t want additional cookies. However, if you delete your cookies after opting out, you will have to opt out again.

These changes only apply to the browser via which you are currently connected. To delete cookies in other devices, you must follow the process described in those devices.

Additional information

You can contact Savana through the mail dpo@savanamed.com where you can write to exercise your rights of access, rectification or erasure, limitation of processing, objection, portability and to object automated individual decisions. We also inform you that we have a Data Protection Officer who can be contacted through the address dpo@savanamed.com.

To the extent that the information processed is related only to unique codes or identifiers of devices or browsers used by the User, and is not related to data that directly identifies the User, the above rights shall not apply unless the User provides additional information that allows its identification.

For additional information about data processing, please refer to Savana’s Privacy Policy.

Changes to the Cookie Policy

Savana may modify this Cookie Policy according to new legislative or regulatory requirements, or in order to adapt this policy to the instructions of the supervisory authorities on data protection. When significant changes are made to this Cookie Policy, it will be communicated to Users by means of an informative notice on the Website.

For any doubts or queries about this Cookies Policy, please do not hesitate to contact us at the following e-mail address dpo@savanamed.com.

This Privacy Policy has been revised and published on December 11, 2020.

Medsavana, S.L. (hereinafter, “Savana”) is the owner of this Website, with registered office at 12 c/Larra, Ground floor left, 28004 Madrid, with tax identification number B87060943, and contact email address for these purposes dpo@savanamed.com.

1) WHAT ARE COOKIES?

Savana uses cookies and other technologies to make it easier for all users (hereinafter, “Users“) to navigate and use this website (“Website”).

In order to offer a higher level of transparency, Savana provides detailed information on what they are, when and for what it uses cookies in the provision of its services through the Website through this Cookies Policy. 

A cookie is a small text file that is placed on the User’s terminal device or equipment and that allows the storage and retrieval of information related to the navigation carried out.

Cookies allow this Website, among other things, its optimal functionality, to store and retain information about the browsing habits of Users or their devices to personalize the way the content is displayed, recognize the User, as well as remember their preferences (language, country, etc.) while browsing, and in future visits.

2) TYPES OF COOKIES USED BY THIS WEBSITE AND WHAT ARE THEIR PURPOSES

Cookies can be of different types, depending on the owner entity, the period they remain active or the purposes for which they are used.

At this Website, we use the following types of cookies:

  • Depending on the entity that owns the cookies, we use:
    • Own cookies: they are sent to the User’s terminal equipment from a computer or domain managed directly by Savana.
    • Third-party cookies: they are sent to the User’s terminal equipment from a computer or domain managed by a third party outside Savana.
  • According to the period in which they remain active:
    • Session cookies: collect and store the User’s data while accessing and browsing the Website. They disappear at the end of the session.
    • Persistent cookies: collect and store the User’s data for a certain period even if the User ends the session.
  • According to its purpose:
    • Technical or strictly necessary cookies: they allow navigation through the Website and the use of the different services expressly requested by the User and that can be used for correct navigation or that serve to ensure that the content of the Website is loaded effectively. In case of deactivation, the User will not be able to correctly receive the established services and contents.
    • Analysis or analytical cookies: managed directly by Savana or by third parties for the latter, they allow monitoring, monitoring and analysis of the navigation and behavior of the Users, as well as the measurement and statistical analysis of the use made by the Users of the service offered to introduce improvements on the Website depending on the analysis of the data collected on its use.
    • Personalization cookies: Personalization cookies are those that allow the user to access the service with some predefined general characteristics based on a series of criteria in the user’s terminal such as the language, the type of browser through which you access the service, the regional configuration from where you access the service, etc.

In particular, the Website uses the following technical cookies that allow the operation and provision of the services offered through the Website:

Cookie

Guy

Duration

Description

cookiesConsent

 

 

Own cookies

1 year

This cookie is used to store the user’s consent for technical cookies necessary for the proper functioning of the website. It does not store any personal data.

analyticConsent

 

 

Own cookies

1 year

This cookie is used to store the user’s consent (or rejection) for analytical cookies in order to track the use of this website. It does not store any personal data.

CognitoIdentityServiceProvider.LastAuthUser

Cookthird-party ies

1 year

Stores the ID of the last user logged in to the Website.

CognitoIdentityServiceProvider.accessToken

Third-party cookies

1 year

Stores the encoded token for session authentication.

CognitoIdentityServiceProvider.clockDrift

Third-party cookies

1 year

Tracks the deviation of the user’s clock relative to the system.

CognitoIdentityServiceProvider.idToken

Third-party cookies

1 year

Stores encoded token for the user ID.

CognitoIdentityServiceProvider.refreshToken

Third-party cookies

1 year

Stores the hardcoded token to update session authentication.

CognitoIdentityServiceProvider.userData

Third-party cookies

1 year

Stores user registration data.

amplify-signin-with-hostedUI

Third-party cookies

1 year

User authentication. Keeps track of the fact that a user is logged on to the system.

Likewise, this Website uses the following analytical cookies:

Cookie

Guy

Duration

Description

navigation_control

Own cookies

365 days

This cookie is used to store the frequency of system usage. It does not store any personal data.

_ga

Third-party cookies

2 years

Google Analytics. It is used to distinguish users.

_gid

Third-party cookies

24 hours

Google Analytics. It is used to distinguish Users.

_gat

Third-party cookies

1 minute

Google Analytics. Used to limit the percentage of requests. If Google Analytics has been implemented  using Google Tag Manager, this cookie will be named  _dc_gtm_<property-id>.

AMP_TOKEN

Third-party cookies

From 30 seconds to 1 year

Google Analytics. Itincludes a token that can be used to retrieve a client ID from the  AMP Client ID service. Other possible values indicate disabling, requests in progress, or errors encountered when retrieving an  ID  from the  AMP Client ID service.

_dc_gtm_<property-id>

Third-party cookies

90 days

Google Analytics. Includes campaign information about the user. If you’ve linked your  Google Analytics and  Google Ads accounts, the Google Ads website conversion tags  will read this cookie unless you disable it.

Third-party services are beyond the control of the publisher. Providers can modify their terms of service, purpose and use of cookies at any time, etc.

Third Party Providers of this Website:

Supplier

Privacy Policy

Google / Google Analytics

https://privacy.google.com/take-control.html


These information tables will be updated as soon as possible when the services offered on this Platform change. However, the information table may not temporarily include a cookie, tag or other similar device, due to an update, although there will always be devices with identical purposes to those included in this graphic.

3) RECIPIENTS OF THE INFORMATION

The information collected through Cookies can be used both by Savana directly and by third party companies collaborating with Savana, such as operators and agents involved, for the benefit of Savana for the purposes described above.

The User can learn more about these third parties, as well as the types of Cookies they install, the purposes for which they process the data, the conservation periods, and how preferences can be configured with respect to them, in the previous table, as well as in the privacy policies available.

4) MANAGING COOKIES AND SIMILAR TECHNOLOGY

If the User prefers to prevent the use of cookies on the Website, considering the limitations described above, it can first configured the use of cookies through the configuration panel included to adjust the preferences, or directly disable cookies in its browser, and then delete the cookies saved in the browser that are related to this Website. The User can use this option to prevent the use of cookies at any time, although he must bear in mind that, if the installation of all cookies on the Website is prevented, including those cookies necessary for navigation, some functionalities of the same, as well as some content may be affected.

Likewise, we offer the User information on how to manage the cookies used on the web through the different options offered by the most common browsers (Explorer, Firefox, Chrome, Safari and Opera). The Help function of most browsers indicates how to configure the browser so that it does not accept “cookies”, to notify you each time you receive a new “cookie”, as well as to completely disable all “cookies”.

Thus, for example, the user can find information on how to manage their preferences about cookies in the most common browsers through the following links:

If the User’s browser is not among those we have listed, the User can consult the specific documentation of the corresponding browser.

The opt-out mechanism creates a cookie that allows us to remember that the User does not want additional cookies. However, if the User deletes the cookies after having requested their deletion, he will have to repeat this process again.

These changes only apply to the browser through which you are currently connected. To delete cookies from other devices, you must follow the process described separately for each of these devices.


5) ADDITIONAL INFORMATION

You can contact Savana through the email dpo@savanamed.com where you can write to exercise your rights of access, rectification or erasure, limitation of your data processing, opposition, portability and oppose automated individual decisions. Likewise, we inform you that we have a Data Protection Officer with whom you can also contact through:  dpo@savanamed.com.

To the extent that the information processed is related only to codes or unique identifiers of devices or browsers used by the User and is not related to data that identifies that directly to it, the above rights will not be applicable unless the User provides additional information that allows their identification.

For additional information about data processing, you can consult the Privacy Policy of the Website.


6) CHANGES AND UPDATES TO THE COOKIES POLICY

Savana may modify this Cookies Policy according to new legislative or regulatory requirements, or to adapt this policy to the instructions of the supervisory authorities regarding data protection. When significant changes occur in this Cookies Policy, Users will be notified by means of an informative notice on the Website.

For any questions or queries about this Cookies Policy, do not hesitate to contact us through the following email dpo@savanamed.com.

Last updated: February 2023.

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